Shipping
US domestic shipping
We ship anywhere in the United States using trusted carriers like USPS, UPS, or FedEx. Orders typically ship within 3–5 business days of purchase. Custom orders may take additional time depending on complexity and materials. You’ll receive a tracking number as soon as your order is fulfilled.
International shipping
We proudly ship worldwide. Rates and delivery times will vary by country. Custom orders may take additional time depending on complexity and materials. Please note that international customers are responsible for any customs duties, VAT, or import taxes charged by their local government.
Returns
Returns & Exchanges
Each piece is handcrafted and one of a kind, so returns are generally not accepted. That said, if your item arrives damaged or there’s an issue with your order, please contact us within 7 days of delivery. We’ll work with you to make it right—whether through a repair, replacement, or refund depending on the situation.
Contact us here for returns: help@michielssignature.com